Quality control & process supervison by crowds.
Get Crowdees for near-time process supervision, quality estimation, assessment of performance.
Boost the performance of your AI systems to 100%!
Get Crowdees for data preparation, real-time supervision, quality control and success evaluation.
Automation in Customer Service and Analytics
Get Crowdees for customer service, ticketing, e-learning and user preference mining.
Crowd-data acquisition and insights.
Get Crowd for audio, video, text, geodata, attitudes, preferences, market and consumer insights.
Whether you need to extract information, compile questions-answer pairs, re-style or re-phrase wording, consolidate or simplify information, evaluate performance or automatize your knowledge update processes - Crowdee knows how to do it!
Whether you need to prepare AI training by test scenarios through custom test scenarios using imperfect AI, you need to monitor and channel inaccurate processes by crowd supervision, or direct human traffic for data collection or UX and performance analyzes - Crowdee knows how to do it!
Whether you need a large-scale human performance analysis of your AI-systems or beta-algorithms, you need quality assessments of your audio video or web-data, or you need to label subjective opinions, styles, contents for categories or compliance - Crowdee knows how to do it!
Whether you need to cover the variety of customer queries on the phone, native expressions in speech and text or the incubation of automated customer support by training voice-portals or chatbots with your target group - Crowdee knows how to do it!
"Quality Assessment and Crowds for Automated Learning."
Throughout the last years, researchers from my Quality and Usability Lab have successfully been able to assess and analyze various aspects of data-, process- and interaction-related quality of various AI systems through collaboration with Crowdee. Specifically the innovative incorporation of methods from artificial intelligence (AI), optionally also taught, controlled and extended by crowd-intelligence, will be a prominent skill for digital transformation and automation of processes in the near future. Due to high apprehension and strong expertise data structures and data modeling in the Crowdee team, the collaboration was always very fruitful, oftentimes resulting in excellent internationally acknowledges scientific outputs.
"Advanced Corpus Creation for Automated Summarization Evaluation."
For the domain of automated customer service we explored novel technology like automated summarizations from multiple internet sources. Crowdee collected a corpus of crowd-generated summaries that now serves as high-quality reference in benchmarking commercial APIs and solutions on the market. Due to Crowdee’s high expertise also in the field of AI, the company was very well able to understand and successfully solve a number of complex problems that needed to be solved in order to provide an optimal corpus for our algorithms.